Cara Hawley-Smith
I have to tell you, no matter which installer(s) comes to my house, they are all so very nice and are very good at what they do.  I have never come across a company that has been this nice and courteous, NEVER in the service industry.  Ryan and Cory went WAY out of their way for me today. Thank you so very much for all the work they have all done over the past few years for me.


Skip and Marianne Kiil - Full Letter -
We would like to confirm that we have dealt with Peter Cook and his staff at Automation Designs, during which time they assisted in our new home building experience with excellent support in the areas of Audio Visual engineering, installation and trouble shooting. Their quality of work and superb customer service was a major factor in our recommendation of Automation Designs.


Phil and Becky Laney - Full Letter -
We were impressed with your professionalism from the first day we met with you. You promised us “superior products and craftsmanship at competitive prices” and we were thrilled to have received that and much more.


James and Rebecca Steele - Full Letter -
After several months of viewing movies, sports, and regular television, we are still awed by the theatre we have in our own home… the quality of the picture, the sound, ease of use, everything. We didn’t realize until after installation what a good investment a home theatre might be; our family and friends of all ages love it.


Midwest Realty Group, L.L.C. - Full Letter -
Automation Design's help in designing and installing this system as been wonderful. Our clients and employees have enjoyed this system so much that we have referred them to a number interested parties. Subsequent to our company's A/V work, I also hired Automation Design to install a home entertainment system for me.


KPS - Division of Business - Full Letter -
I highly recommend anyone considering an audio/video technology project to consider Automation Design and Entertainment for all your existing and future multimedia and technology needs.


Bruce H. and Diane B. Kuipers - Full Letter -
We found the implementation phase of the project to be faultless in terms of timing, accuracy, and communication with the subcontractors. And your ability to troubleshoot with the computer company (who speak a totally different language) was exceptional. We were particularly delighted with Matt, the project manager, who is knowledgeable, articulate, cordial, and unfailingly patient.


Mac Waldorf - Full Letter -
After a few quick meetings we were enlightened on a host of wonderful options for our new home. All of which we look back on as wise decisions.


Syd and Dave Bastas - Full Letter -
We wanted to express our thanks and extreme satisfaction with your company's performance and let you know how happy we are with the work that you did in the construction of our new home. You certainly accomplished what you set out to do: exceed our expectations.
 

 

 

 

 

 

 

 

 

 

Skip and Marianne Kiil

We would like to confirm that we have dealt with Peter Cook and his staff at Automation Designs, during which time they assisted in our new home building experience with excellent support in the areas of Audio Visual engineering, installation and trouble shooting. Their quality of work and superb customer service was a major factor in our recommendation of Automation Designs.

Peter is a creative and original thinker. He has professional acumen, great curiosity about understanding your ideas, and plenty of common sense that he applied to solving many of our questions and concerns during our process. In addition, he has demonstrated excellent powers of observation, and an ability to communicate and suggest change in effective but non-threatening ways.

I can confidently recommend Peter and the staff at Automation Designs as a solid and reliable vendor, and experts in their field.
I hope you will give serious consideration to selecting Automation Designs for your Audio Visual needs.

Kind Regards,

Skip & Marianne Kiil
Mattawan, Michigan

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Phil and Becky Laney
Now that we have finally settled into our beautiful new home, we wish to extend our gratitude for the services your company provided.

We were impressed with your professionalism from the first day we met with you. You promised us “superior products and craftsmanship at competitive prices” and we were thrilled to have received that and much more.

Your knowledge and creativity allowed us to have the dream home we always wanted. We found everyone employed by Automation Design to be dependable, friendly, reliable and trustworthy. Your crew soon became a part of our family. I think the dogs were beginning to like Bob more than me.

Once again Peter, thank you for being such an important part of our lovely new home. We have received so many compliments on our home automation and have given your name and number to many people.


Sincerely,

Phil & Becky

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James and Rebecca Steele
Dear Potential Client,
It is a pleasure for me to fulfill Peter Cook’s request for a letter of recommendation. Last year when we decided to finish our 1900 square foot lower level, complete with home theatre, Bill Dykhuis our builder recommended Peter’s company, Automation Design and Entertainment.
We were first impressed with Peter’s personality and style and soon after with his knowledge and expertise. We quickly realized that some of our preconceived notions about brands of equipment were based on company marketing strategy rather than on actual performance. Peter educated us and then helped us with the business of creating the home theatre we wanted.
Peter designed, selected equipment, and his technicians installed everything from subwoofers to wiring. His process did not create another dimension of dust and mess following the construction clean-up. His technicians were professional and knowledgeable, great guys with a sense of humor. They even returned for a follow-up visit when we had technical questions.
After several months of viewing movies, sports, and regular television, we are still awed by the theatre we have in our own home… the quality of the picture, the sound, ease of use, everything. We didn’t realize until after installation what a good investment a home theatre might be; our family and friends of all ages love it.
We give Peter our highest recommendation without reservation. Automation Design truly provides simple elegant entertainment.
Sincerely,
James & Rebecca

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Midwest Realty Group, L.L.C.
To whom it may concern,
Automation Design assisted us with the system design, equipment selection, and installation of our company's conference room audio/visual system in 2002. Additionally, they also helped us with a sound system in our bathrooms, music on hold for our phone system and a TV and sound system in our reception area.
We needed a high-end A/V system that create "WOW" presentations from a computer or other video source, which also had access to cable TV and the Internet. They installed a large screen flat panel display into our conference room wall and connected it to a computer, super VHS, DVD, the Internet and cable TV. They used a wireless keyboard and mouse for working on a hidden computer system and the Internet and installed a wall-mounted control panel to control all of the other equipment without needing to actually get to any of the system components. They complemented the system with a powerful 6.1 surround sound system with a custom base speaker mounted directly beneath our conference room table. Finally, they provide us with an optional in-table pop-up data terminal for plugging in a laptop computer to drive this system.
Automation Design's help in designing and installing this system as been wonderful. Our clients and employees have enjoyed this system so much that we have referred them to a number interested parties. Subsequent to our company's A/V work, I also hired Automation Design to install a home entertainment system for me.
I would not hesitate to call on Automation Design again to do more high-end AV work in any of our new buildings, a client's building, or in my home.
Sincerely,
Rick DeKam
MIDWEST REALTY GROUP, L.L.C.
Portage, Michigan

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KPS - Division of Business Communications and Operations
To Whom It May Concern:
I am Sharon Stankewicz, the Purchasing Supervisor for the Kalamazoo Public Schools. I have worked with Peter Cook, owner of Automation Design and Entertainment for the past seven years.
Peter and I have worked on a variety of projects for the Kalamazoo Public Schools.
Peter has designed, scheduled, supervised, recommended, and conducted various types of installs of multimedia equipment for a multitude of educational learning environments. He has designed and installed wireless networks, meeting room public announcement systems with video throughout our 32 buildings in the school district. He has recommended the newest technology for our instructors and provided excellent training for them. He has also served as a consultant for existing and future technology requirements. His willingness to listen to customer needs, while establishing working relationships with end users to accomplish their goals is what sets Peter apart and beyond his competition. The crew of installers is very conscientious, professional and responsible people. They have never left a job where the customer was not fully satisfied.
I highly recommend anyone considering an audio/video technology project to consider Automation Design and Entertainment for all your existing and future multimedia and technology needs. If you have any questions or need further explanation, please call me at 269-324-2180.
Sincerely,
Sharon M. Stankewicz
Purchasing Supervisor

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Bruce and Diane Kuipers
Dear Peter,
Just a note; however brief, to let you know how very much we appreciate your fine work in our home. From the onset of the project through it completion we experienced nothing but professionalism, integrity, and the attention to detail that one would hope from expert craftsmen. We found early in our deliberations that your teaching skills we outstanding. As novices, we very much appreciated your ability to explain the mechanisms of each option in a manner that neither overwhelmed nor intimidated our limited knowledge base. In addition, you were most able to hear, as well as “listen” and interpret our needs so that the project was aimed toward our lifestyle rather than the marketing of clever products.
We found the implementation phase of the project to be faultless in terms of timing, accuracy, and communication with the subcontractors. And your ability to troubleshoot with the computer company (who speak a totally different language) was exceptional. We were particularly delighted with Matt, the project manager, who is knowledgeable, articulate, cordial, and unfailingly patient.
The culmination of the project was a pleasant surprise as we were actually able to understand and operate all the elements. Moreover, we felt that we were not alone with the new technologies, but that you were available for our many questions and self-designed dilemmas. We attribute this superior outcome to your exceptional knowledge, but also the team’s fine skills of communicating, planning, coordinating, educating, and caring about how your clients think, feel, and live.
We certainly would highly recommend your company and the team to those who are contemplating the potentially intimidating transition to a technological environment.
Thank you very much.
Best regards,
Bruce H. and Diane B. Kuipers
 

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Mac Waldorf
When my wife and I decided to build our dream home we knew we would face a myriad of choices and opportunities. Given the extent of decisions regarding windows, doors, wall colors, flooring, cabinets, etc..., the last thing we wanted to deal with was new technology. Luckily we took the time to meet with Automation Design & Entertainment. After a few quick meetings we were enlightened on a host of wonderful options for our new home. All of which we look back on as wise decisions. With their courteous staff and professional expertise we have been delighted with the addition of AD+E to our home project and will continue to call on them as our needs evolve.
Sincerely,
Mac Waldorf
Founding Principal
Apjohn Group

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Syd and Dave Bastas
Dear Peter,
We wanted to express our thanks and extreme satisfaction with your company's performance and let you know how happy we are with the work that you did in the construction of our new home. You certainly accomplished what you set out to do: exceed our expectations. The system that you designed is perfect and fits the needs that we originally expressed exactly. We couldn't be happier with the sound system and the home theatre and look forward to expansion of the system in the future with the flexibility that you recommended and built in. The work that Automation Design did is the crowning jewel in our dream home and is giving us great pleasure.
The most memorable part of our experience, though, is not the technical input that you provided. There are others who may have that ability. The customer service and responsiveness that your organization was able to provide was outstanding and is what made all the difference. We found that we were able to call with questions and requests and they were always handled quickly and to our satisfaction. We were never left without service or with a question. All commitments were fulfilled as scheduled.
Thanks again and please feel free to use us as references in the future if the occasion ever arises. We would be happy to share the excellent experience that we had.
Syd and Dave Bastas
 
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