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  • General
  • Services
  • Support
  • Home Theater
  • Outdoor


What forms of payment do you take?

Cash, Check or Credit Card

What are your typical terms on a project?

New Construction is typically 50% deposits

Where are you located?

We are located currently in Kalamazoo, Michigan near I-94 and US-131 interchange for quick access to the North and South as well as the East and West. Our previous locations included Paw Paw, Michigan and Portage, Michigan as we have grown throughout the years.

What areas of Michigan and Northern Indiana do you service?

Our coverage area is typically a 60 mile radius of Kalamazoo, Michigan and includes areas such as Grand Rapids, South Haven, Holland, Portage, Saugatuck, Richland, St. Joseph, Union Pier, Stevensville, Niles, Hickory Corners, Cassopolis, Lakeside, Sawyer, Grand Beach and Forest Beach, Edwardsburg, Paw Paw, Ada, Mattawan, Ann Arbor, Lansing, Sturgis, Coldwater, Buchanan, Michiana, Battle Creek, New Buffalo, Harbert, Covert, Fennville, Coldwater, Three Rivers, Wayland, as well as Grainer, Indiana and South Bend, Elkhart and Mishawaka.

We also service the Lakeshore along Lake Michigan as well as many of the great inland lakes in the area such as Gull Lake, Gun Lake, Diamond Lake, Eagle Lake, Crooked Lake, Magician Lake, Lake Macatawa and more…

Are you a Control4 Certified Showroom?

Yes, we are a Certified Control4 Showroom that allows us to support clients throughout west Michigan and Northern Indiana.

How do you work with our Interior Designer?

We love Interior Designers as they truly understand colors, textures, flow, space and so much more and so we try to get together with our interior design team members early in the process.

How do you work with our Home Builder?

We truly appreciate our Custom Home Builders as they understand codes, measurements, construction, support, project management and so much more. It is important to get us involved early in your new construction or remodeling plans to insure a successful installation.

How do you work with our Architect?

An Architect is critical to a great design, and we love to connect with them very early in the schematic or floorplan design phase, if possible, to ensure a cohesive design that integrates the technology into a beautiful plan to support the client’s family or business for many years to come.


What types of services do you offer for businesses?

Boardroom Audio Video Upgrades, Conference Audio Video Solutions, Training Room Audio, Paging Systems, Background Music Options, Hybrid AV Solutions, Smart Security, Access Control, VOIP solutions, Camera, and Surveillance Solutions.

Do you sell Light Fixtures?

Yes, we offer high quality LED fixtures that can be tunable, dimmable, and even color changing.

Do you offer Lighting Design Services?

Yes, we offer several options for Lighting Design Services from basic layout to advance lighting design and provide detailed design and recommendations to cater to any design or budget

What does it cost to install a security system in my home?

Of course, this all depends upon the client, project, application, and budget but typically smart security systems can start from $750 to $1,250 and go up depending upon the level of security and number of zones, number of sensors, how many thermostats and other subsystem integrations that are needed for this solution.

What types of Smart Home Systems do you work with?

Control4, Crestron, Elan, and Savant are the brands that we most often work with depending upon the client, application, and budget. Most often we recommend Control4 for our residential clients and Crestron for our commercial clients but again this all depends upon the clients, application, and budget.

What is the best smart home system out there?

This can change over the years but currently we truly feel that the Control4 Smart Home Solution is the best based upon its ease of use, client customizations available, number of integrations with key manufacturers, reliability of product, types of interfaces and remotes and overall value for the money.

What’s the best Voice Control Solution available?

While there are many options from Google, Amazon, Apple and more, we truly feel that the voice control solution from is the best. It integrates well with Control4, Roku, Sonos, Lutron, and so many more while providing client privacy capabilities and an incredible easy to use app that makes the client experience joy!

Do you work in Residential only or Commercial as well?

Yes, we do work in both the Residential & Commercial Spaces from Smart Security, Audio and Background Music Systems, Wi-Fi and Networking, Smart Cameras and Surveillance Solutions, Home Theaters, Media Rooms, Executive Boardrooms, Conference Room AV Solutions, Training Rooms, Huddle Spaces, and so much more…

Do you design and install Boardrooms, Conference Rooms, and Training Rooms?

Yes, this is one of our specialties! Knowing how to integrate live sound, in person communication, ease of control and productive meetings is not always easy to accomplish, and we have over 30 years of experience in creating these beautiful spaces.


How do you call for service?

We have several simple ways. First, is to call our main number at 269-324-6072 as we have service support available 24/7/365 for those that are our ProCare Members and additionally for those just looking for a standard break/fix service model. You can also go to our website at and submit a service request there too as well.

Do you offer 24/7/365 service?

Yes, for our ProCare Membership Clients we provide 24/7/365.

Do you offer service agreements or managed services?

Yes, for our ProCare Membership Clients.

What is your service range?

Typically, we service clients within a 60 Mile Radius of Kalamazoo, Michigan but we do service many clients with their remote locations and additional properties while also providing remote support to clients virtually.

Do you offer service agreements or managed services?

Yes, we offer our ProCare service and support memberships for both our residential and commercial clients with 24/7/365 service and support along with expedited service windows for our members.

Home Theater

Do you design and install Home Theaters and Private Home Cinema spaces?

Yes, we are the area’s most experienced home theater designer and installer with thousands of home theaters, media rooms and private home cinema spaces designed and installed over the course of the last 30 years. We are also the area only THX Certified Home Theater Designer!

What is the best Large TV’s?

We love Sony TVs for many reasons including best picture, amazing colors, great black levels, many price points and wonderful support. To aid us in supporting this wonderful brand of TV’s, we are the areas only Sony Diamond Dealer in the West Michigan area!

How do Sony TV’s compare vs Samsung?

Both of these manufacturers offer some great TVs, but our preference tends to lean towards Sony for several reasons. One, we have seen them side by side in several environments and feel that the Sony simply offers a better and more detail picture and accurate color with deep blacks and responsive pictures no matter if you’re watching a sporting event, TV show, gaming, or a movie. Additionally, we have found that Sony provides better service and support after the sale in case you experience any difficulty with your TV. Samsung can be very difficult and quite time consuming to get any service or response and ultimately struggle with providing reasonable solutions other than buying a new TV.

What are the best Home Theater Projectors?

Sony offers the Best Home Theater projectors in 4K and in price ranges from $5,000 to $100,000 depending upon your project size, performance requirements and budget. However, we do also offer some other more cost-effective solutions from Epson, JVC and Barco depending upon the application and budget.

What home theater screen options do you offer?

We offer many types of projection screens including fixed, motorized, acoustically transparent, backlit, Zero Edge and more from manufactures such as Draper, Da-lite, Stewart Film screen, Screen Innovations and more…

How would you compare LED TV’s vs OLED TV’s?

While there are great LED TV’s and great OLED TV’s, we love the overall picture, black levels and off angle viewing that are provided by OLED TV’s especially from manufacturers such as Sony and their Master Series OLED TV’s.


What is the best Outdoor rated TV’s?

We have several brands of outdoor TV’s from Seura, Samsung and Sunbrite but find that the Sunbrite and Seura provide the best picture and sound in most applications such as full sun or partial sun applications while the Samsung Terrace TVs provide the best overall value for spaces that are in complete shade.

What are Landscape Audio Systems?

Landscape Audio Systems are designed to be installed in your greenscapes or hardscapes of your pool, patio or firepit areas and provide a ground coverage of sound aimed typically back at your house to provide a full range music experience while still allowing you to have some great conversations with family and friends without disrupting your neighbors and friends. They are typically designed as a 4.1 or 8.2 channel system including satellite speakers that are mounted on stakes or on fences or in trees along with some subwoofers that might be installed in the ground or on your hardscape patio.

What are the best outdoor speakers?

There are many great outdoor speakers from brands such as Paradigm, Bowers & Wilkins, Origin Acoustics, Triad, Sonance, James Loudspeakers, Ambisonic and more. However, we find that the Paradigm outdoor speakers provide a fantastic sound for the money and come in many styles from on wall, dual voice coil, in ceiling/soffit, rock speakers or landscape speakers to fit almost every budget.

Do you offer outdoor rated TV’s? What size do these TV’s come in?

Yes, we do offer outdoor rated TV’s from Sunbrite, Samsung, Seura, and more. These outdoor rated TV’s typically come in sizes from 43”, 65”, 75” and even 85” depending upon application and budget.